F.A.Q FILE

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How do I know if my file is good enough for printing?

The quality of the print depends only on the quality of the file.

We recommend files with a minimum size of 1500 x 1500 pixels. If the quality of the file provided is not really suitable, we will refund your order or contact you.

In what format do I have to provide the file?

The file must be provided in JPG, PDF or PNG format. For prints on bags or color accessories, it is best to provide a PNG file with transparent background.

Is there a weight limitation for the file to be provided?

You can't load a file heavier than 2 MB.

My file is too heavy, I can not load it to order. How to do ?

If your file is too heavy and you don't have the necessary software to reduce its weight, send us an email :)

Do I have the right to print anything I want ?

No, be careful! We refuse orders with files that are not free of rights. No logo of brands, images or photos "scratched" ...

There is a white background behind the text, logo, or image that I want to print. Will it be printed ?

If you want to order a natural color product, the white background will not print so don't worry!

If you want to order a color product, the file must be in PNG with a transparent background. Consult the section dedicated to the file under this FAQ.

I don't know how to create my file, what can I do ?

If you have no graphic knowledge, we invite you to use software such as Word or Powerpoint, then export your file in PDF.

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YOUR FILE

The file formats we accept :

Our digital printing technique allows us to print all types of files: photo, logo, text, drawing ... and all without any color limit and no technical fees !

From a technical point of view, we advise you to create your files : CMYK Color / 300 DPI resolution / Vectorized fonts.

Each file is checked by our printer during the first printing.

The print quality depends on the quality of your file.

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Printing on light textile

To the touch, there is no over-thickness or plastic appearance, what you can have on a flocking, or a silkscreen. The only constraint is a slightly less brilliant color rendering than other techniques. We therefore advise you to increase your contrasts to compensate for this constraint.

This technique can be used on a colored bag with a print in black or darker than the color of the bag.

When printing on a light textile, no white will be printed.

Vectorized typography



File with white background




Final render


Unprinted white background

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Printing on dark or color textile

On dark or color textile, we have to put a pre-treatment. Then we print one or two white's layers and then, a color's layer. The colors will be brighter than on a clear print but the price will be higher...

For printing on dark or color textile, please provide 300 dpi PNG file with a transparent background.

Transparent background, file to export in PNG 300 dpi